Job Title: Customer Care Representatives
Employment Type: Full Time Salary Job
Job Location: Lagos
Juan Industries is currently one of the proud leading chemical industry with both local and international recognition and standards. They are engaged in the production and supply of inorganic and organic chemicals for the production of food substances, pesticides, herbicides and cosmetic materials.
Currently, they seek qualified graduates, who consistently thrive for excellence regardless of the challenges attached to the tax given, to be part of a dynamic and professional team of expert in their reputable establishment and experience the most fulfilling chapter in your career with them.
Responsibilities:
• Receives, processes and verifies the accuracy of orders from customers utilizing the organization’s internal CRM/mainframe systems and customer purchase orders.
• Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate departments.
• Ensures and provides quality service to both internal and external customers.
• Receives inquiries from and/or contacts the organization’s branch/regional offices to resolve a variety of order related issues.
• Accesses the company’s internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports
• Performs assigned system maintenance to various electronic order files.
• Participates and provides expertise as a member of the customer service’s departmental team. The team's objectives are develop and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole.
• Contributes to the development and maintenance of standards, policies and procedures regarding customer service
• Regularly provides feedback on the soundness and effectiveness of the customer service department’s policies and procedures.
• Facilitates the collection of competitive information in order to monitor business trends and opportunities
• Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior management adoption and/or changes to policies and guidelines to reflect circumstances within the customer service area.
Professional and Academic Qualifications;
• HND/Bsc. in any Social/Management Sciences courses or its equivalent from a recognized tertiary institute
• Professional qualifications from the recognized professional boards, will be added advantage
Working Experience: At least 4 years working experience in a similar field
Minimum Required Skills:
• Excellent Interpersonal and Communication skills
• Great attention to detail
• Great Multi tasking skills
• Competency in Computer skills
• Ability to work under minimum supervision
Remuneration
Juan Industries believe in rewarding her employees for their commitment and endeavors and have designed a flexible benefits package that will suit all of our staffs.
Salary Range: ₦150,000 - ₦180,000 per month
• 40 hours a week role - Monday to Friday
• 4% pension scheme
• Plus range of allowance, incentives and bonuses
Application Closing Date: 16th November 2017
Job Title: Head of Finance/Accountant
Employment Type: Full Time Salary Job
Job Location: Lagos
Responsibilities
• Establish chart of accounts and complete posting of the Company’s inventory in accordance with agreed standards
• Prepare annual and quarterly audits.
• Responsible for preparing daily bookkeeping
• The Accountant must prepare bi-weekly and monthly financial statements
• Responsible for the preparation of other key financial analytical reports for management Responsible for processing accounts payables and accounts receivables for the company
• Maintain all records of taxation activities including tax liabilities and payments and provide adequate proof of remittances for tax audit exercises
• Process staff loans and personal advances
• Prepare client billing schedule and submit invoices to clients
• Respond to internal and third-party enquires regarding payments processing.
• Ensure accuracy of computations on salary schedule
• Review requests and supporting documents to ensure validity, accuracy, and completeness
• Ensure proper books of accounts are kept and adequate records of financial transactions are maintained
Qualification Requirements and Experience
• A Minimum of HND/BSc is required
• Must be graduate of a reputable institution
• A minimum of 4 years post-NYSC relevant professional experience in accounting, or audit related functions
• Advanced usage of Peachtree and Microsoft Excel a MUST
• Membership of ICAN, ACCA or CPA will be an added advantage
• Proficient in Business Writing
Remuneration
Juan Industries believe in rewarding her employees for their commitment and endeavors and have designed a flexible benefits package that will suit all of our staffs.
Salary Range: ₦180,000 - ₦210,000 per month
• 40 hours a week role - Monday to Friday
• 4% pension scheme
• Plus range of allowance, incentives and bonuses
Application Closing Date: 16th November 2017
Job Title: Logistics Officers
Employment Type: Full Time Salary Job
Job Location: Lagos
Duties and Responsibilities:
• He/she has to ensure that the Contractors have planned all their field activities related to survey and logistics of their construction site/s and is responsible for getting the Contractors to provide topography assessments (where required) in order to ensure that well developed planning is possible.
• He/she has to oversee the logistic nature of the Contractors activities and to "mentor" the respective Contractor's field supervisors where required.
• He/she has to ensure that all activities are in compliance with the Clients policies.
• He is responsible for reviewing any possible exceptional expenditure that is required to be made on behalf of the Client due to any unforeseen circumstances.
• He/she ensures the Contractors implement strategies for disposal of their waste.
• He/she has to ensure that all construction projects are carried out efficiently due to proper daily coordination with all respective parties.
• He/she is the one who ensures the Contractor maximizes their efficiency in order to ensure proper cleanup activities in and out of their respective areas.
• He/she has to ensure that the projects proceed in an orderly manner due to proper access and with no conflict of interest.
• He/she will support the Client's site team of Specialists.
Requirements
Qualifications and Experience:
• Post-secondary education is must.
• Higher National Diploma/Bachelor's Degree in Engineering or Logistic Management.
• Prior work experience in the construction field is essential.
Key competencies and values:
• Client focus - differentiating through tailored skills and depth of client understanding.
• Excellence - striving for excellence, recognizing that excellence is defined by our clients.
• Trust - building and retaining relationships of trust with our clients, colleagues and business partners.
• Teamwork - working together as a team for the Group, not just the individual.
• Responsibility - taking responsibility for our performance and our safety.
• People - we create an environment for people to realize their full potential.
• Must be very organized in nature.
• Needs to be a good team player.
• Should have the ability to develop strategies.
• Must have good inter personal skills.
Remuneration
Juan Industries believe in rewarding her employees for their commitment and endeavors and have designed a flexible benefits package that will suit all of our staffs.
Salary Range: ₦170,000 - ₦200,000 per month
• 40 hours a week role - Monday to Friday
• 4% pension scheme
• Plus range of allowance, incentives and bonuses
Application Closing Date: 16th November 2017
Job Title: ADMINISTRATIVE MANAGER
Employment Type: Full Time Salary Job
Job Location: Lagos
Key Duties/Responsibilities:
• Responsible for all Administrative Issues
• Monitor the reception, ensure it is clean and ensure every visitor leaves with a positive experience
• Generate all related communication as directed by upper management and ensure confidentiality is protected
• Maintain all files and ensure confidentiality is protected
• Act as custodian of all policies and procedures
• Any other duties that may be assigned
• Devising and maintaining office systems, including data management and filing
• Arranging travel, visas and accommodation and, occasionally, traveling with the executive to take notes or dictation at meetings or to provide general assistance during presentations
• Planning, organizing and managing events
• Ordering office supplies
• Completing personal task for executives
Qualification and Experience
Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 5 years post NYSC working experience as an office administrator or HR Officer.
Remuneration
Juan Industries believe in rewarding her employees for their commitment and endeavors and have designed a flexible benefits package that will suit all of our staffs.
Salary: N220000 - 250000 per Month
• 40 hours a week role - Monday to Friday
• 4% pension scheme
• Plus range of allowance, incentives and bonuses
Application Closing Date: 16th November 2017
Method of Application
Interested and qualified applicants who meet the above requirements should begin the application process by submitting their resume to jobs@juanindustries.com using the post applied for as the subject of the email
